We understand that every organisation is different. By listening to you, we can develop a support package tailored specifically for your organisation. We specialise in working in partnership with organisations to help them resolve immediate, IT-related issues, adapt to changing priorities and plan for the future.
Understand it’s crucial for business to run their IT systems smoothly. Support for IT is high on the list of priorities for businesses today, with downtime potentially costing large sums of money by denying you access to vital information and an essential communications tool. we can design a support package specific to your organisation with the different types of support offered we’ll find the best one to suit you:
- Individual support call outs.
- Scheduled daily, weekly or monthly visits.
- Annual maintenance contracts to cover hardware, software & Peripherals.
- Purchasing of support hours in advanced.
we provide annual on-site Maintenance Contract that take care of daily operations, and give you the total peace of mind that comes with knowing your systems are in the safest hands. One way most companies achieve economical yearly assistance. By providing products, infrastructure, installation and support, we take responsibility for the immediate, short and long-term operations of your network and deliver solutions that are scalable to meet budgets and technical demands.
We increase efficiency, optimise performance and ensure continuity of service is achieved throughout your information networks.
We are a Microsoft Certified Partner, so deliver a service that is second to none, with qualified and reliable technical engineers backed by dedicated customer services.
As your Managed ICT Services partner we deliver the time and cost advantages of working with a single supplier who retains a lasting knowledge of your systems and operations, and provides the most effective and efficient level of support.
We will meet with you on site to discuss your specific requirements and then design a tailored plan that provides guaranteed response times, telephone hotline support and on-site labour.
The initial consultation, including a comprehensive site survey and quotation, is entirely free of charge – so you have nothing to lose!
From a single PC to whole networks, we can cover your system and provide assurance that should anything go wrong CW will respond. We offer support on servers, and all aspects of computer networks, upgrading software, trouble-shooting hardware and software problem.