Repairs to PCs and laptops – In-warranty and out-of-warranty repairs
A supplier of computer systems for a variety of customers, including private users, businesses and students, CW recognizes the requirement to supply technical support after a computer has been purchased.
Home to a dedicated team of computer technicians, fully equipped and experienced to deal with hardware or software issues, the Technical team has the ability to provide a solution to your problem.
All kinds of computers, software and peripheral devices are catered for. We obtain all replacement components from the UK’s leading brands. You get the most reliable products at the best prices and with a full manufacturers warrantee.
Our team of committed Engineers are on-hand to assist with all enquiries and carry out repairs in our fully equipped workshop.
Engineers work both on-site and off-site (in your home or office), the Technical team can repair, service, or upgrade your PC and ensure your computer is running smoothly and to its full potential.
We can return your system to your home or office after we have finished the job. Our technicians can configure and install it and make sure it works with your other devices.
Our system diagnostic tools can isolate hardware problems on desktop and laptop computers. After our technicians have isolated the problem we will talk with you about the projected cost of the repair and make sure you receive the most cost-effective solution.
We can usually source replacement components and repair in house. However, it is sometime necessary to return your equipment to the manufacturer for systems which are in warranty.
Malicious software or “malware” covers a range of unwanted applications such as viruses, worms, Trojans, spyware and root-kits. Data integrity is most often compromised by viruses and spyware. Fully aware of this, the Technical team can perform virus removal on your system if you have a virus you are unable to remove yourself.
When you leave your PCs or laptops in for repair, you will be given a reference number to track the repair. Our state of the art software system (using barcode technology) are able to track your repair status live whenever you phone in.
Software / windows issues
fast track service
An option to deal with the most urgent jobs.
Data transfer –
- From old PC to new PC (free service for those who bought new computer/laptop from us) ;
- Back-up and restore data during a repair
The Sales Consultants also advise existing customers on upgrades in regards to software and hardware. It is common knowledge within the computer industry that hardware can become dated and unable to run the latest software as efficiently as the user would like. With this in mind, the Technical team can perform an upgrade on your system to ensure neither you nor your company are performing computer-related tasks to an ineffecient level.
Data backup and retrieval are two key factors that every computer user should take into account to avoid loss of important data. When performing hardware or software upgrades, the Technical team will always take into account important data that you may have on your computer.
We can upgrade your computer to provide you with benefits such as increased speed or more storage space for pictures and music. We make sure all the necessary software is installed on your computer and the new equipment is configured to work with the rest of your system.
You may not know exactly what you need to achieve your goals – don’t worry! Contact Us and we can generate a profile of your system and suggest a range of options that allow you to do more with your existing equipment.