Customer problems can be reported to our support team via telephone, fax or e-mail. Help is given immediately by our support team, and where problems need more practical solutions then a call-out from one of our highly trained and friendly on-site engineers is arranged. Problems are resolved via on-site visits, through dial-in (with prior arrangement) to your office or on the phone. We pride ourselves in offering a rapid friendly personal service.
We offer immediate and direct on-line support for your telecoms billing software with our remote assistance.
This program will allow us to communicate with you and conduct remote support. The connection is safe and totally secure. You can end the session at any time and we can only re-connect with your express permission.
After the session the program automatically removes itself from your computer.